Returns & Exchanges

At FreshLeaves Agro Solutions, we are committed to providing high-quality agricultural products and ensuring our customers are completely satisfied with their purchase. If your order does not meet your expectations, you can return eligible items within 14 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Log into your account or contact our support team with your order number and the reason for the return to receive a Return Merchandise Authorization (RMA).

• 2.
  Package the Items

  Ensure the products are in their original packaging, unused, and include all manuals or accessories to qualify for a successful return process.

• 3.
  Ship to Our Facility

  Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of the tracking number for your records.

• 4.
  Inspection and Refund

  Once our quality control team inspects the returned items, we will process your refund or dispatch your exchange within 5-7 business days.