Frequently Asked Questions
Everything you need to know about our farm-to-table delivery and agricultural supplies.
How do you ensure the freshness of your produce?
We source directly from local farms and use temperature-controlled logistics to ensure that your greens and vegetables reach your doorstep within 24 hours of harvest.
Where does FreshLeaves deliver?
We currently offer delivery services across the metropolitan area and select suburban regions. You can check your specific zip code at the checkout page to confirm availability.
What is your return policy for perishable items?
If you receive a product that does not meet our quality standards, please contact us within 4 hours of delivery with a photo of the item for a full refund or replacement.
Do you offer organic certified products?
Yes, we have a dedicated 'Certified Organic' section. All products in this category are sourced from farms that hold valid organic certifications from recognized agricultural boards.
What payment methods do you accept?
We accept all major credit and debit cards, UPI payments, and popular digital wallets. For select locations, we also offer a Cash on Delivery (COD) option.
Can I schedule a specific delivery time?
Absolutely. During the checkout process, you can select from our available morning or evening delivery slots to ensure someone is home to receive your fresh order.